26 Nov The real opportunity for us right now – Dean Yeo
Billions of dollars are being spent on making software better as you read this text. But despite all of the time, hassle, and inconvenience they remove from the customer experience, one certain (and vital) element will be removed in the race to replace expensive human labour from the equation.
And that’s human interaction.
Software and robots can’t beat humans when it comes to providing heartfelt service. Companies that can take advantage of this in the coming years are set to leave their competitors in the dust.
Tune in as Dean Yeo and Damien Hackett discuss this in the video above.