14 Jan How to get more share of customer’s wallet
People buy things out of necessity. Businesses in return, provide what people need through a sale. Sounds normal and transactional, right? But have you ever wondered why some earn more customers than their competitors?
“We now see them more as clients that we can be delivering into the lifetime needs of those clients across property services more broadly,” explains Domonic Thompson.
He then further explains that “the opportunity to do that…with a bigger captured audience by bolstering out cash flow and or rent rolls and being able to do more transactions with more people will not only continue to see you drive your top line through revenue as you’re leveraging more parts of the share of wallet for that client. We’re talking connections.”
For more details, watch the video as he joins Dean Yeo for today’s show.